Making a booking
To make a booking you can email [email protected]
Call 07594583716 (9am - 6pm, Mon - Friday) or use the form on the contact page.
To enter your booking in the diary I will require:
- Your chosen package (please remember we do not transport bouncy castles upstairs unless a lift is available)
- Your venue address
- The times of your event / party (please allow an hour for setting up)
- A contact number for you (to confirm your booking a few days prior)
- Your email address so I can email your booking confirmation & deposit request
I will respond to your email as soon as possible. Please call if your require a reply sooner, however if you call Friday or during the weekend it is likely I will not respond until the start of the week as this is my busiest period.
All bookings require payment in full within 7 days of receiving your confirmation email.
Please state your party date & name in which the party is booked as a reference.
Should you need to cancel for any reason could you please let us know as soon as possible.
When we have received payment we will post notification to our facebook & twitter pages, so please look out for your notification.
Don't worry if you you don't see a notification right away we always aim to post within two days of receiving payment, but if you would like us to check sooner just ask.
Our prefered method of payment is bank transfer to our business account. Details are as follows:
The Play Palace
Sort code: 30-84-59 Account number: 57101868
Free delivery areas include:
Abercarn, Cwmcarn, Crosskeys, Risca, Ynysddu, Cwmfelinfach, Rogerstone, Wattsville, Crumlin, Hafodyrynys, Pontypool, Llanhilleth, Abertillary, Ebbw Vale, Cwm, Blackwood, Pontllanfraith, Pentllwyn, Markham, Hollybush, Argoed, Bryn, Cefn Fforest, Tredegar, Hengoed, Bargoed, Aberbargoed, Ystrad Mynach, Deri, New Tredegar, Gilfach, Gellligaer, Penybryn, Fleur de lys, Maesycymmer, Llanbradach, Caerphilly, Nantgarw, Treforest, Trecynydd, Sengenydd, Bedwas, Marshfield, Maes Glas, Pill, High Cross, Usk, Cwmbran, Fairwater, Ty Coch ,Ringland, Sommerton, Langstone, Central Newport, Bettws,
Delivery area 2 - £10.00
All of Cardiff, Merthyr, Rhymney, Pontlottyn, Abertwsswg, Coed cymmer, Pontypridd, Taff's Well, Rhydfelin, Abercynon, Miskin, Mountain Ash, Abercwmboi, Cwmbach, Pontclun, Beddau, Church Village, Aberdare, Trecynon, Cwmdare, Hirwaun, Rhigos, Abergavenny.
Delivery area 3 - £20.00
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Other delivery areas are available please ask for a quote.